Some close friends had recently purchased their first home using Webster Malcolm as they are based in the area and raved about them. So when we suddenly found “the one”, just before Christmas I might add, we didn’t hesitate to call Webster Malcolm. Patrick acted quickly with advice and gave us thorough instructions – we had absolutely no clue what legal steps we needed to take! As it was the busiest time of the year, it was difficult for us to take time off work to organise the mound of paperwork required; so I was constantly calling Patrick before work, during lunch and after hours. He was always contactable and ready with the information we needed. When the time came to meet, he was very flexible with times and locations – as we are not based in the area – and kept things as brief as possible without leaving us feeling overwhelmed with legal jargon. I would certainly recommend Webster Malcolm’s services, especially for people like us with little to no knowledge on the process.